The Higher Education Opportunity Act requires all colleges and universities participating in federal student aid programs to provide access to general institutional and financial aid information. Kenzie Academy from Southern New Hampshire University has provided the information below in compliance with the federal law.

Kenzie adheres to SNHU’s policy where links are provided. To view its policies in their entirety, visit SNHU’s Consumer Information page.

The contact information provided is made available to provide assistance with obtaining or understanding any required consumer information related to financial assistance, institutional information, completion, graduation, transfer-out and retention rates, and institutional security policies and crime statistics as well as any request for a disclosure in print.


General Information Resources

  • Kenzie Academy Programs
  • Accreditations
  • Academic Calendar
    • All Certificate programs consist of 12 week terms that make up the Academic Year.



      Term Begins Jan. 25 April 26 July 26 Oct. 25 Jan. 24 April 25 July 25 Oct. 24
      Term Ends April 17 July 17 Oct. 16 Jan. 15 April 23 July 23 Oct. 22 Jan. 21
  • Academic Integrity Policy
  • Articulation Agreements
    • Kenzie Academy and SNHU have articulation agreements which are formal agreements with other higher education institutions that document the transfer policies for a specific academic program.
  • Career Services
  • Consumer Information on the College Navigator
  • Copyright Infringement Policy & Sanction
    • Kenzie Academy requires all members of the school community to comply with all state and federal copyright laws.
  • Course Drop & Withdrawal Policy
  • Disability Services
  • Education Programming Disclosure Information
  • Financial Information
    • The University complies with public disclosure of financial information as required by applicable regulatory bodies and will review any individual requests for audited financial statements on a case-by-case basis.
    • Kenzie Academy from SNHU offers a high-quality, affordable education along with unparalleled support, whether you’re pursuing your education at our traditional campus or working on an online degree, the entire community, from academic advisors to faculty to our network of successful alumni, will be there to help you achieve your goals, day to graduation and beyond.
  • International Learner Disclosure
    • Currently, Kenzie Academy does not process admission for international learners, who reside outside the United States. International students must meet all SNHU admission requirements for Undergraduate Admission (campus/online) or Graduate Admission (campus/online). International students may not be eligible for Admission depending on programmatic requirements and/or existing regulations based on the country in which they reside. Please speak with your Admissions Counselor for more information. Students should check for any specific requirements for their program of interest. Individuals requiring a visa to study cannot receive a student visa for online programs.
  • Grievance
  • Net Price Calculator
    • The SNHU Net Price Calculator uses institutional data to provide estimated net price for current and prospective students and their families based on a student’s individual circumstances. This calculator allows students to calculate an estimated net price of attendance (defined as cost of attendance minus grants and scholarships) based on what similar SNHU students paid in the previous year.
  • Network Acceptable Use Policy
    • Users of Kenzie Academy equipment, software and computer accounts are expected to follow acceptable standards of ethics and conduct in their use of computing resources. The SNHU network acceptable use policy outlines our standards and the disciplinary actions taken against users who violate this policy.
  • Earning Certification Online
    • Students who successfully complete a certificate program at Kenzie Academy may be recommended to the State of New Hampshire Board of Education for initial or secondary NH State Licensure. Students teaching in states other than New Hampshire are responsible for checking with their state board of education to determine reciprocity or other inter-state agreements between NH and their home, teaching state.
  • Non-Discrimination, Equal Access, & Equal Opportunity Statement
  • Peer to Peer File Sharing
  • Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)
  • Privacy Policy
  • Professional Licensure
    • Requirements for professional licensure in disciplines such as accounting, counseling, education and nursing vary among states as do the educational requirements for certain professional certifications. Kenzie Academy provides state licensing guidance and professional certification information for students within the Licensure and Certification Disclosures page.
  • Required Written Arrangements
    • Kenzie Academy and SNHU maintain a list of written arrangements with other higher education institutions which outlines portions of specific educational program offerings.
  • State Authorization
  • State Distance Education Complaint Process
  • Student Activities
  • Student Body Diversity
    • The Enrollment Tab of the College Navigator provides a breakdown of the SNHU and Kenzie Academy student body diversity, including the percentage of enrolled, full-time students in the following categories: gender and self-identified ethnic groups while the Financial Aid tab provides Federal Pell Grant recipient data.
  • Textbook Information
    • Kenzie Academy programs do not require the purchase of textbooks or reading material. Students are required to have a computer that meets their program’s technology requirements. The information will be provided by the Admissions Counselor.
  • Transfer Credit Policy
  • Tuition and Fees
  • Veteran Educational Benefit Disclosure
    • Currently, this program doesn’t meet the criteria set forth by the VA for Southern New Hampshire University to seek approval for the use of VA benefits by students. This program in ineligible for benefit use.

Financial Assistance Information

  • Applying for Federal Financial Aid (Title IV)
  • Code of Conduct for Education Loans
    • Kenzie Academy utilizes what SNHU has established a Title IV Loan Code of Conduct for which all employees and agents must comply to avoid any conflict of interest with financial institutions. SNHU also adheres to the NASFAA Code of Conduct to provide accurate unbiased information and the NASFAA Statement of Ethical Principles to advocate for students, maintain the highest level of integrity, support student access and success, comply with federal and state laws, strive for transparency and clarity, and protect the privacy of financial aid applicants.
  • Consumer Tools
    • The following consumer information tools can assist students in making informed decisions about higher education options:
      • College Scorecard – a planning tool and resource to assist prospective students and families to evaluate higher education options.
      • Paying for College – a planning tool to compare up to three schools at a time and receive detailed financial information on each one and enter actual financial aid award information.
      • TA Decide – If utilizing DoD’s Tuition Assistance programs, this tool assimilates more than ten recognized and trusted data sources from across the departments of Defense, Education, and Veterans Affairs.
  • Cost of Attendance
  • Entrance Loan Counseling for Direct Loan Borrowers
    • Online entrance counseling is a requirement for all first-time Direct Loan borrowers which assists students to understand how the Direct Loan program and the obligation of repayment upon signing the Master Promissory Note (MPN) obligation, how to manage education expenses and to understand the rights and responsibilities as a borrower.
  • Exit Loan Counseling for Direct Loan Borrowers
    • Direct Loan borrowers are required to complete exit counseling when graduating, stopping attendance or a drop below half-time enrollment. Exit counseling reviews borrowing history, servicer information, monthly payments, repayment plans, and strategies for successful repayment
  • Federal Student Aid Fraud Statement
    • Kenzie Academy from SNHU actively seeks to protect students, agencies, and the educational system at large from potential fraud, identity theft, or other unlawful activities. For this purpose, Kenzie Academy reserves the right to request additional documentation and suspend financial aid eligibility pending the resolution of any conflicting information received during the admission, financial aid, or registration process. Please see the Department of Education CFR 668.16 for additional information regarding fraud prevention regulations.
  • Financial Aid Programs
    • There are several need-based and non-need based federal, state, local, private and institutional student financial assistance programs available.
      • Federal Grants – Students who complete a FAFSA could be eligible for federal pell grants. Grants to not
        need to be repaid.
      • Federal Work Study – Federal Work Study is a need-based program that allows undergraduate and graduate students to earn money through part-time employment to help pay education costs.
      • Student and Parent Loans – Federal Loan programs include the Federal Direct Subsidized Loan, Federal Direct Unsubsidized Loan, Federal Parent PLUS Loan, and Federal Direct Graduate PLUS Loan. Alternative loans are educational loans through a private lender. All loans are borrowed funds that require repayment in accordance with signed promissory notes.
  • Financial Aid Terms & Conditions
  • Military Education Benefits and Assistance Programs
    • Currently, this program doesn’t meet the criteria set forth by the Veteran’s Administration (VA) for Kenzie Academy from Southern New Hampshire University to seek approval for the use of VA benefits by students. As such, this program is ineligible for benefit use.
  • National Student Loan Data System (NSLDS)
    • The National Student Loan Data System (NSLDS) is the U.S. Department of Education’s online database for federal student loan borrowers. This online resource allows students to be educated borrowers by providing aggregate borrowing history for loan types, loan amounts, loan servicers and disbursement dates.
  • Preferred Lender Lists & Agreements
    • Kenzie Academy does not recommend, promote or endorse any lenders, nor do they have any preferred lender agreements.
  • Repeating Courses
  • Return of Title IV Funds
  • Reviewing & Understanding Your Financial Aid Award
  • Standards of Satisfactory Academic Progress for Financial Aid (SAP)
  • Student Assistance Program
  • Title IX – Sexual Misconduct
  • Annual Security and Fire Safety Report
    • The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires that institutions which participate in Federal student aid programs provide information to the public regarding campus safety and security, as well as fire safety, policies, procedures and statistics. This SNHU Annual Security Report includes Information for victims of sexual violence, discrimination and harassment, information for crime victims about disciplinary hearings, Emergency Response and Evacuation Procedures, Timely Warnings, Crime Log, Fire Safety Policies, Fire Statistics, and Fire Logs. SNHU will provide a paper copy upon request.
  • Campus Safety & Public Safety and Security
    • The mission of the SNHU Public Safety office is to continually enhance public safety and the quality of life for those living, working and visiting our academic community.
  • Drug and Alcohol Abuse Prevention Program
    • Kenzie Academy is committed to maintaining an environment of teaching and learning that is free from illicit drugs and alcohol.
  • Emergency Preparedness
    • Kenzie Academy from SNHU is committed to the safety and security of students, faculty, staff and visitors to our campuses. To support that commitment we formed a crisis management team which worked with University officials to develop a crisis management plan. The plan has been reviewed and approved by officials at the State of New Hampshire Division of Public Safety.
  • Vaccination Policy
    • The vaccination policy applies to all residential students, all full time undergraduate students, all international students and all full time graduate day students taking classes on the Manchester NH campus.
  • Withdrawal and Refunds

Student Outcomes

  • Cohort Default Rate
    • The 3-year cohort default rate is the percentage of a school’s borrowers who enter repayment on certain Federal Family Education Loan (FFEL) Program or William D. Ford Federal Direct Loan (Direct Loan) Program loans during a particular federal fiscal year (FY), Oct. 1 to Sept. 30, and default or meet other specified conditions prior to the end of the second following fiscal year. The U.S. Department of Education releases official cohort default rates once per year. The three most recent three-year official cohort default rates for SNHU may be viewed on the Cohort Default Rates tab of the College Navigator.
  • Financial Aid & Debt on College Scorecard
    • Students and families may review the Financial Aid and Debt tab on the College Scorecard, an online tool created by the U.S Department of Education, for the following federal student loan information for Kenzie Academy borrowers:
      • Repayment Rate – The three year repayment rate percentage for SNHU borrowers compared to the national average.
      • Students Receiving Federal Loans – The share of SNHU undergraduate students who borrowed federal loans to help pay for college. Excludes Federal Direct Parent PLUS loans.
      • Monthly Student Loan Payment – The median monthly loan payment for SNHU students who completed, if the federal loans were repaid over ten years at a defined interest rate.
      • Typical Total Debt – The median federal debt of SNHU undergraduate borrowers who completed. This figure includes only federal loans; it excludes Federal Direct Parent PLUS loans and private student loans.
  • Retention Rates
    • Retention Rates provided by College Navigator measure the percentage of full-time, first-time and part-time, first-time students who are seeking bachelor’s degrees who return to the institution to continue their studies the following fall, as reported to IPEDS.
  • Constitution Day
    • Kenzie Academy from SNHU is required to provide an educational program annually, on September 17th, to commemorate Constitution Day and Citizenship Day.
  • Voter Registration
    • Kenzie Academy from SNHU provides a New Hampshire Voter Registration Guide for our Manchester NH campus students.